NassPay Visa Card issued by NassWallet ('we', 'our', 'us'). Our commitment is to protect your personal information and privacy. This privacy policy outlines the collection, methods, and purposes of your personal information. By utilizing our application, whether for opening a current account, creating a new account, using our card, or services, you express your consent to the policies detailed in this Privacy Policy.

 

Information We Collect

In adherence to the rules and regulations set by the Central Bank of Iraq (CBI) for verifying customer identities, we are dedicated to gathering the personal information you provide us, which includes your first name, last name, phone number, home address, date of birth, email address, and a live photo of yourself with personal identification.

 

How We Use Your Personal Information

We may use the information we collect for various purposes, including:

• Verifying your identity.
• Facilitating and processing transactions related to your NassPay account and card.
• Sending you messages, updates, and other information related to NassPay.
• Providing customer support and responding to your inquiries.
• Notifying you about new features, promotions, or changes to our terms and policies.
• Developing and launching new NassPay services or features based on user needs and preferences.
• Enhancing and personalizing your user experience within the NassPay application.

 

How We Share Your Information

We may share your personal information with third parties for the following reasons:

• Collaborating with external partners to enhance and expand our range of services.
• To comply with legal requirements and obligations imposed by regulatory authorities.
• Investigating and addressing instances of fraud or disputes for the protection of all users.
• Collaborating with external partners to enhance and expand our range of services.

 

Who We Share Your Data With

We handle your data in accordance with our terms and conditions, outlining potential outcomes if third parties access your data.

 

Security

As part of our commitment to safeguarding your personal information, our security systems diligently monitor your account 24/7 to identify and flag any suspicious activity, ensuring the safety of your details. Additionally, we implement reasonable security measures to prevent unauthorized access to your personal information. Should you require assistance, our Customer Support team is readily available to help.

 

How to Make a Complaint

Should you have any concerns regarding the usage of your personal information, kindly reach out to us via the application or send an email to support@nass.iq We are committed to addressing the issue promptly and effectively.

 

Updates to This Privacy Policy

We may update this privacy policy to reflect changes in our practices. Any updates will be posted within the application, and the effective date will be revised accordingly.

 

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us through:

NassPay app

support@nass.iq

Phone us at +964 750 300 0300