Dispute Resolution Requests
Disclaimer
Please note that the submission of this form is solely intended for reporting issues related to a specific transaction. By completing and submitting this form, you are explicitly requesting an investigation into the transaction in question.
Kindly be aware that the acceptance of this investigating request is subject to our internal review process. In the event that your investigating request is accepted, it is important to note that additional fees may be applicable to cover the costs associated with the investigation. These fees will be communicated to you through our official channels, and your consent will be requested before proceeding with any charges.
We kindly request that you provide accurate and detailed information regarding the transaction and any supporting documentation to facilitate the investigation process. Any false or misleading information may result in the rejection of your investigating request.
Please be advised that the outcome of the investigation will be based on the information and evidence provided, and the decision reached by our team will be final.